1. How do I book your services and secure my event date?

To book our services, please fill out our inquiry form or contact us directly. A signed agreement and a 50% non-refundable deposit are required to book your date. The remaining 50% balance is typically due 7 days before the event unless otherwise stated in your contract.

2. What’s included in the photobooth rental package?

Our photobooth packages include unlimited digital and instant photos, a personalized photo template, a wide selection of fun props, an on-site attendant, setup and breakdown, and instant sharing options. Custom add-ons are available upon request.

3. Do you travel for events, and are there additional fees for certain locations?

Yes, we travel throughout the United States. Events outside a 30 mile radius of our home base may be subject to a travel fee to cover time, transportation, and accommodations if necessary. We’ll include any applicable travel costs in your initial quote so there are no surprises.

4. What types of commercial photography do you offer?

We specialize in real estate photography, restaurant and food photography, and branded visual content for small businesses. Whether you need listing photos, menu content, or promotional visuals, we offer flexible packages tailored to your industry and goals.

5. Can I request changes or edits after delivery?

Yes, we offer a round of standard revisions for each project to ensure you're satisfied with the final product. Additional edits or extensive retouching beyond what's included in your package may incur a small fee. Please refer to your contract for the full revision policy.

6. Who owns the rights to the photos after the shoot?

Unless otherwise agreed upon in writing, HBD Group, LLC retains full copyright ownership of all images, including event, photobooth, and commercial photography. Clients are granted a limited, non-exclusive license to use the delivered images for personal use or promotional purposes as outlined in the contract.

Commercial usage (e.g., advertisements, publications, resale, or third-party licensing) requires prior written approval and may be subject to additional licensing fees.

We reserve the right to use any captured images for promotional materials, website portfolios, social media, or other marketing purposes unless a written request is made at the time of booking to opt out of such use.

7. Do you carry liability insurance, and can you provide documentation for venues?

Yes, HBD Group, LLC carries [General Liability Insurance / $1M per occurrence, $2M aggregate] to cover our operations and protect our clients and venues.

We are happy to provide a Certificate of Insurance (COI) upon request, which can be submitted to your event venue to meet their vendor requirements. Please notify us at least 14 days in advance if your venue requires specific documentation or to be listed as an additional insured.

Note: While we take every precaution to operate safely and professionally, HBD Group, LLC is not liable for any damages or injuries caused by venue conditions, guest behavior, or circumstances outside of our direct control.