Frequently Asked Questions

General Booking

  • To reserve your event date, please submit an inquiry through our website or contact us directly at info@hbdentertainment.com. Please allow us 24 hours to respond and once we have all the information we need, we will provide a proposal and service agreement outlining the scope of services, pricing, and payment schedule.

    Your event date is secured once all required booking documents are completed and any required booking payment is received.

  • We recommend booking as early as possible, especially for weddings, corporate events, holiday parties, and peak event seasons as our calendar fills out months in advance. Availability is offered on a first come, first served basis.

    Your event date is secured once all required booking documents are completed and any required booking payment is received.

  • Yes. HBD Entertainment serves clients throughout California and is available for events nationwide.

    Travel, lodging, parking, venue access fees, and other event related expenses may apply depending on location and event requirements. Any applicable travel fees will be disclosed before booking.

  • Yes, HBD Group, LLC carries [General Liability Insurance / $1M per occurrence, $2M aggregate] to cover our operations and protect our clients and venues. We can provide a Certificate of Insurance (COI) upon request.

    If your venue requires additional insured status or specific insurance documentation, please notify us as early as possible.

Event Photography & Videography

  • We provide photography services for:

    • Corporate events

    • Conferences and conventions

    • Galas and fundraisers

    • University events

    • School events

    • Weddings

    • Private celebrations

    • Sporting events

    • Community festivals

  • The number of images varies depending on event duration, attendance, and event activities.

    Final edited galleries typically include a curated collection of professionally edited images that best represent the event.

  • Delivery timelines vary by project and workload. Estimated turnaround times will be provided in your agreement.

    Rush delivery may be available for an additional fee.

  • Yes. We provide videography services for:

    • Corporate events

    • Conferences

    • Fundraisers

    • Brand activations

    • Community events

    • Weddings

    • Promotional content

  • Depending on the project, deliverables may include:

    • Highlight reels

    • Recap videos

    • Social media content

    • Promotional videos

    • Brand storytelling content

    • Event coverage

Photobooth Services

  • We currently offer:

    • DSLR Photobooths

    • 360 Video Booth

    • Branded Corporate Activations

    • Permanent Booth Installations

  • Package inclusions vary, but may include:

    • Unlimited sessions during service hours

    • Instant digital sharing

    • Instant prints

    • Custom branded photo templates

    • Professional setup and breakdown

    • On-site attendant(s)

    • Prop collection

    • Online gallery access

    Please refer to your proposal for specific inclusions.

  • Our DSLR Photobooth uses a professional camera, studio lighting, and instant prints to create high quality portraits and keepsakes.

    Our 360 Booth captures dynamic slow motion videos from multiple angles, creating social media ready content that can be shared instantly.

  • Yes. Depending on the selected package, guests can receive photos and videos through:

    • Instant prints

    • QR code download

    • Text message delivery

    • Email delivery

  • Absolutely. We can customize:

    • Photo templates

    • Welcome screens

    • Props

    • Bacckdrops

    • Decor and aesthics

  • Most activations require approximately a 5 ft x 5 ft footprint.

    For larger corporate activations, step and repeats, red carpets, or custom backdrops, additional space may be recommended.

  • Yes. Most photobooth experiences include at least one trained attendant. Larger events may require multiple attendants depending on guest count and event flow.

  • Yes. Select corporate packages may include optional lead capture features such as:

    • Email collection

    • Phone number collection

    • Survey questions

    • Marketing opt ins

    Data collection is conducted in accordance with applicable privacy laws and event requirements.

Permanent Booth Installations

  • A permanent installation allows businesses, venues, entertainment centers, and event spaces to offer a self service photobooth experience year round.

  • Depending on the partnership structure, HBD Entertainment may install, maintain, service, and manage the booth while sharing revenue generated from booth usage.

    Partnership terms are customized for each location.

  • We handle equipment maintenance, software updates, media restocking, and operational support so venue staff can remain focused on their business.

Keepsake Machines

  • Yes. We provide custom vending machine activations for:

    • Weddings

    • Corporate events

    • Festivals

    • School events

    • Brand activations

    Machines can dispense custom stickers, temporary tattoos, trading cards, promotional items, and other branded keepsakes.

  • Absolutely. We can work with your artwork, branding, sponsor logos, and event themes to create fully customized guest giveaways.

Commercial & Brand Content

  • We create content for:

    • Restaurants and food businesses

    • Real estate professionals

    • Retail brands

    • Service businesses

    • Marketing campaigns

    • Product launches

  • Yes. We regularly produce content optimized for Instagram, Facebook, LinkedIn, TikTok, websites, advertisements, and digital marketing campaigns.

  • Delivery timelines vary by project and workload. Estimated turnaround times will be provided in your agreement.

    Rush delivery may be available for an additional fee.

Licensing & Image Rights

  • Unless otherwise specified in a written agreement, HBD Group LLC retains ownership of all copyrights and intellectual property rights associated with media created during the engagement.

    Clients receive a license to use delivered content as outlined in their service agreement.

  • Unless otherwise agreed in writing, HBD Entertainment may use selected images and media for portfolio, marketing, advertising, and promotional purposes.

    Clients may request additional privacy restrictions before the event.

Payments & Cancellations

  • We accept various payment methods including ACH transfers, checks, credit cards, and other approved electronic payment methods.

    Credit card transactions may be subject to a processing fee not exceeding the actual cost of processing, where permitted by law.

  • Cancellation and rescheduling policies vary depending on the event and timing of the request.

    Any applicable cancellation fees, credits, or rescheduling options will be outlined in your service agreement.

  • Our agreements contain provisions addressing circumstances beyond either party's reasonable control, including severe weather, venue closures, utility failures, government restrictions, and other unforeseen events.

    We will work with clients in good faith to explore reasonable alternatives whenever possible.